Overview
This Privacy Policy describes how the practice of Dr. Kelsey Knight, MD, MSCP ("the practice," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit our website, contact our office, or receive care from us. It applies to both our website and our clinical practice.
Protected Health Information (HIPAA)
As a licensed medical practice, we are required by the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your Protected Health Information (PHI). PHI includes information such as your medical history, lab results, treatment plans, and any other information created or received in the course of your care.
We use and disclose PHI only as permitted by HIPAA — generally for treatment, payment, and healthcare operations, or with your written authorization. Patients receive a separate HIPAA Notice of Privacy Practices at the time of enrollment, which governs the use of clinical records in greater detail.
Information We Collect Through This Website
- Contact information you submit through our consultation request form, such as your name, email address, phone number, and area of interest.
- Communication preferences if you opt in to receive SMS text messages or email communications from our office.
- Technical information such as browser type, device information, and general usage data collected automatically when you browse our site.
We do not collect Protected Health Information through general website browsing. Any health information you choose to share with us should be provided through secure, HIPAA-compliant channels established once you become a patient — not through public web forms.
How We Use Your Information
- To respond to consultation requests and schedule appointments.
- To communicate with you about your care, appointments, and account, where you have opted in.
- To send appointment reminders, practice updates, or educational content, where you have consented.
- To improve our website and services.
- To comply with legal and regulatory obligations.
SMS & Email Communications
If you opt in to receive text messages or emails from our practice, we will use that information solely for the purposes described at the time of opt-in — such as appointment reminders, scheduling communications, and practice updates. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, and you may unsubscribe from emails using the link provided in each message. See the SMS & Email Opt-In section for full details.
How We Protect Your Information
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure transmission of website form submissions and restricted access to patient records maintained in accordance with HIPAA security standards.
Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help operate our website, scheduling, and communications (e.g., appointment request handling), bound by confidentiality obligations.
- Other healthcare providers involved in your care, as permitted under HIPAA.
- Regulatory or law enforcement authorities, where required by law.
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we hold about you. Patients also have specific rights under HIPAA regarding their medical records, which are detailed in our Notice of Privacy Practices provided at enrollment. To make a request, contact our office using the information below.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through this site.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date above reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Dr. Kelsey Knight, MD, MSCP
- 26400 Kuykendahl Rd, C-145, Ste 18, Creekside, Tomball, TX 77375
- Phone: (832) 919-8909
- Email: drkelseyknightmd@gmail.com